Workforce Development Coordinator (Personal Services)
Job Summary:
The Regional Workforce Development Team Coordinator is responsible for day to day oversight of Workforce Development Services in their designated region. This position will work alongside the Director of Workforce and Human Services to develop and implement professional development programs that meet the needs of job seekers with barriers to employment in Virginia.
Essential Functions:
- Participate in the development and implementation of case finding and program participant recruitment initiatives.
- Perform screening, intake, and case management with applicants in the region to ensure program participant entrance into appropriate programs.
- Implement training and interventions to further career development of assigned program participants, including job readiness training, job seeking support, employment retention support, barrier resolution and volunteer opportunities.
- Act as liaison between assigned program participants, employers and referral and funding sources.
- Provide post-employment support and assist program participants to identify and utilize natural support systems and refer to appropriate community resources as needed.
- Advocate for and educate program participants, community organizations and employers concerning HGI programs and services and maintain good rapport.
- Maintain all relevant program participant records, case notes and other documentation including attendance records and reports.
- Complete monthly progress reports and submit fee-for-service invoices as directed, as well as attend meetings as needed.
- Assist with program evaluation and community needs assessment to identify program and service needs.
- Participate in development and submission of program and service proposals to expand and diversify program funding as directed.
- Build relationships with community partners ensuring a robust services continuum is available to program participants.
- Cultivate strong employer relationships, creating pathways to living wage employment for program participants.
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Oral/Written Communication
Articulate thoughts and ideas clearly and effectively in written and oral forms.
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Critical Thinking/Problem Solving
Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.
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Teamwork/Collaboration
Work within a team structure and can negotiate and manage conflict. Exhibit a positive workplace attitude that encourages advancement towards common goals.
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Digital Technology
Use existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. Demonstrate adaptability to new and emerging technologies.
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Leadership
Assess and manage emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work. Use interpersonal skills to coach and develop others.
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Professionalism/Work Ethic
Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and able to learn from mistakes.
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Career Management
Identify and articulate skills, strengths, knowledge, and experiences relevant to position desired and career goals as well as identify areas necessary for professional growth.
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Global/Intercultural Fluency
Value, respect, and learn from diverse cultures, races, ages, gender, sexual orientations, and religions. Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all individuals.
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Possession of Bachelors degree in Human Services Field preferred and/or Associates Degree and minimum (3) years experience
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Experience with public assistance system preferred, as well as working with state and federal funding sources.
