Sales Operations Analyst (Sales)

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

As a Sales Operations Analyst you will report to the Manager of Regional Business Operations and support our Sales Leaders in the Americas regions. Your focus will be on sales tools, processes, reporting and analytics to enable improved sales performance. You will be responsible supporting forecasting, the AOP process (annual operation plan) and quota planning along with sales territory definitions (working with Sales Compensation) and sales tools support. In addition, you will support our Channel Partner Managers in the region.

You will be responsible for (but not limited to):

Reporting and Analysis:

• Creating and managing complex Excel models and reports on Sales Forecast, AOP, Funnel Coverage, Funnel Add, Individual Attainment, Bookings, QTD Business Summary and other metrics.

• In-depth data analysis to provide insights and trends.

• Providing reports on a daily/weekly/monthly and ad-hoc basis (Excel, Tableau).

• Ensuring that Sales Reports on Tableau are accurate.

Supporting our sales operations cadence:

• Participating in Estaff Forecast review calls, Quarterly Business Review and Yearly Annual Operating Planning.

Sales Data Management:

• Responsible for Sales Order mapping and splits in Tableau, ensuring that respective Sales Leaders, Sales Teams and Salespeople get recognition for each Order booked.

• Territory and Quota Management, working with the Sales Compensation team to upload any changes to Sales-Incentive-Plans.

• Reviewing Channel Partners' data and reports for accuracy.

Tools Support:

• Providing support to Sales team for MS Dynamics, Tableau, Anaplan, etc.).

• Being the go-to person for troubleshooting and enhancement requests for our tools.

Tracking and following up on actions from key meetings you support.

Project management and leading continuous improvement projects associated with any of the above (we use the A3 problem solving approach at VIAVI).

Pre-Requisites / Skills / Experience Requirements:

REQUIRED QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business, Science or related fields.

• Strong working knowledge of Microsoft Excel: nested formulas are a must (long formulas combining different formulas), Pivot tables (not enough if nested formulas are not fully controlled), Complex models with thousands or rows and hundreds of columns.

• Experience with Business Intelligence reporting tools (Tableau, PowerBI).

• Demonstrated experience using data to inform business decisions.

• Over 5 years' experience in Sales and Channel operations, understanding funnel, pipeline, sales forecast, coverage and attainment tracking, and related analytics.

• Proven project management experience.

• Being proactive, able to work independently without direct supervision.

• Attention to detail and accuracy.

• Great communication skills in English (at least C2 Cambridge level).

• Over 2 years' experience with CRM for sales pipeline/funnel management (SFDC, MS Dynamics, etc.).

• Domestic and International air travel required (5% of the time),

DESIRED QUALIFICATIONS & EXPERIENCE

• Creating reports in Tableau or Power BI (coding experience not required).

• Knowledge of lean and A3 process.

• Good level of Spanish.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

 

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

55,510

to

103,090