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Chubb

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Director, Digital Marketing Data & Analytics (Finance)



JOB DESCRIPTION

Chubb is seeking a Director of Digital Marketing Data & Analytics to spearhead our practice of data-driven marketing. This highly visible role offers the unique opportunity to own and shape the data integration, activation, and insights roadmap, driving Chubb's transformation into a best-in-class, data-driven organization. As a pivotal player in our digital marketing strategy, you will harness the power of data to optimize campaigns, fuel revenue growth, and elevate customer engagement across B2B, B2C, and B2B2C landscapes. Reporting directly to the Head of Digital Marketing for North America, you will be part of an agile team dedicated to building and maintaining a cutting-edge data-driven digital marketing practice. Your expertise will ensure our data up-to-date, well-governed, and also a catalyst for innovation and excellence in marketing and communication.

The ideal candidate for this role will sit in our New York, NY or Jersey City, NJ offices.

Key Responsibilities:

  • Leadership & Collaboration:
    • Serve as the primary point of contact for data analysis and reporting needs across North America marketing and communication teams.
    • Collaborate with the broader Marketing organization, IT, engineering, product owners, businesses, and external partners to create a strategic marketing data roadmap.
    • Lead cross-functional teams to integrate data sources and ensure seamless data flow and governance.
    • Lead development and presentation of departmental monthly, quarterly, and yearly KPI reporting.
  • Data Strategy & Execution:
    • Design success metrics and campaign KPIs, manage paid media spend, and oversee campaign and department reporting.
    • Develop and implement data-driven strategies to support prospecting efforts, marketing analytics, and sales growth.
    • Drive Data and Engineering teams and projects in order to ensure data is well structured and centralized to create best of class reporting, dashboards and visualization.
    • Build and maintain real-time performance dashboards using tools like Qlik, Power BI, and Google Looker Studio.
  • Advanced Analytics & Insights:
    • Conduct advanced analytics, including predictive modeling and segmentation analysis, to identify high-value leads and inform marketing campaigns.
    • Utilize Google Analytics and other platforms for behavioral analytics to derive insights and tailor strategies.
    • Provide data-driven recommendations to optimize digital marketing spend, focusing on ROI and customer engagement.
  • Project Management:
    • Manage data projects related to onboarding new agencies, webpage redesign, and automation efforts.
    • Establish automated workflows and optimize data pipelines for improved performance and reliability.
    • Ensure reporting tools can display results by various agency distribution segments.

QUALIFICATIONS

  • 5

    ABOUT US

    Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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