Sr Systems Engineer (Architecture)

WHO WE ARE

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

 

WHAT YOU'LL DO

The Senior Systems (Infrastructure) Engineer will architect, implement, and optimize our next-generation infrastructure platform, focusing on automation, cloud-native architecture, and platform engineering. They will drive infrastructure modernization through advanced automation, Infrastructure as Code, and modern DevOps practices while ensuring enterprise-grade security, scalability, and reliability across hybrid environments.

Core Technologies Utilized:

Cloud Platforms

• AWS (EC2, S3, RDS, Lambda, EKS)
• Azure (VM, Storage, AKS, Functions)
• GCP (Compute Engine, GKE, Cloud Storage)

Infrastructure Technologies

• Infrastructure as Code (Terraform, CloudFormation, AWX)
• Configuration management (Ansible, Chef, Puppet)
• CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)
• Linux and Windows Server environments
• Virtualization platforms (VMware, Hyper-V)
• Network infrastructure and security

Container & Orchestration

• Kubernetes and container platforms
• Microservices architecture
• API gateways and load balancers
• Container security and optimization

Observability, & Security

• Open Telemetry stack
• Prometheus/Grafana/Zabbix
• Zero Trust architecture
• IPS / IDS Systems

Major duties and responsibilities:

Platform Engineering

• Design and implement platform-as-a-service solutions
• Manage container orchestration environments
• Implement service mesh architectures
• Deploy and maintain CI/CD platforms
• Manage API gateways and service discovery
• Implement GitOps workflows
• Develop platform automation solutions

Infrastructure Operations

• Architect hybrid cloud solutions
• Manage datacenter infrastructure
• Implement network automation
• Configure storage solutions (SAN, NAS, Object)
• Manage infrastructure security
• Implement disaster recovery solutions
• Optimize resource utilization

Automation and DevOps

• Develop infrastructure as code solutions
• Implement configuration management
• Create automated deployment pipelines
• Build self-service infrastructure platforms
• Develop infrastructure testing frameworks
• Implement chaos engineering practices
• Automate compliance and security controls

Operational Excellence

• Manage incident response procedures
• Develop runbooks and documentation
• Implement observability solutions and SLO monitoring
• Conduct performance optimization
• Lead capacity planning initiatives
• Drive infrastructure modernization
• Utilize JIRA for ticket management and project tracking
• Create and maintain technical documentation
• Collaborate with cross-functional teams and vendors

 

WHO YOU ARE

Key Qualifications

• Experience and Education:
• Over 10 years of experience in enterprise IT environments
• Bachelor's degree in computer science, IT, or a related field
• Proven experience with enterprise-scale hybrid deployments

• Leadership Competencies:
• Exceptional communication and stakeholder management skills
• Strong systems architecture and problem-solving abilities
• Effective mentorship and knowledge-sharing capabilities
• Strategic thinker with excellent project management skills
• Commitment to continuous learning and innovation
• Successful track record of driving technical change through high-performing teams

• Technical Expertise:
• Advanced virtualization platform management
• Proficiency in software-defined networking
• Skilled in storage system architecture
• Experience in security architecture implementation
• Design and implementation of multi-cloud architecture
• Development of hybrid connectivity solutions
• Implementation of cloud-native services
• Creation of migration strategies
• Container platform architecture expertise
• Service mesh implementation skills
• API gateway configuration experience
• Development of platform automation
• Design and implementation of infrastructure-as-code deployment pipelines
• Establishment of automated environment promotion and release management
• Creation of infrastructure testing and validation frameworks
• Monitoring system design expertise
• Implementation of log aggregation
• Metrics collection and analysis skills
• Performance optimization abilities
• Knowledge of ITSM/ITIL methodology
• Proficiency in Python and PowerShell scripting

• Professional Certifications (Desired):
• AWS/Azure/GCP Professional Certifications
• SRE/DevOps Certifications
• ITIL certification

WHERE YOU'LL WORK

Enjoy the flexibility of our hybrid work model.  Our business casual working environment fosters collaboration and productivity.

• Primary work location in an office/technical environment
• Regular business hours with occasional off-hours support required
• On-call rotation required for critical system support
• May require occasional travel between office locations
• Climate-controlled environment with exposure to normal office equipment
• Regular interaction with end users and team members
• Occasional work in server rooms or storage areas

 

PHYSICAL REQUIREMENTS

• Working on a computer at least 8 hours a day
• Capable of sitting or standing for extended periods
• Frequent movement throughout office environment
• Regular use of hands and fingers for typing and handling equipment
• Ability to view monitors and read small print on devices
• Mobility to access various office locations and technical areas

 

CLASSIFICATION*: Salaried/Exempt
POSITION TYPE: Fulltime
TRAVEL REQUIREMENTS: Minimal Travel
DIRECT REPORTS:  No Direct Reports
SAFETY SENSITIVE:  No

Ready to join a team that values trusted connections? Apply now!

Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Information Technology