Supervisor, Care Coordination – Special Needs Plans ( SNP) (Finance)
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Drive Impact. Lead with Purpose. Deliver Better Care.
We are seeking a strong, hands-on leader to join our growing SNP Care Management team as Supervisor, Care Coordination. In this fully remote role, you'll oversee a team of non-clinical Care Coordinators and ensure timely, high-quality care management for members with complex, chronic needs enrolled in our Special Needs Plan (SNP).
You'll play a key role in executing our CMS-compliant Model of Care - with a strong focus on performance, team development, and member experience.
Supervisor, Care Coordination - Special Needs Plans ( SNP)
- Remote (CA-Based)
- Full-Time
- Leadership Role in Managed Care
Drive Impact. Lead with Purpose. Deliver Better Care.
We are seeking a strong, hands-on leader to join our growing SNP Care Management team as Supervisor, Care Coordination. In this fully remote role, you'll oversee a team of non-clinical Care Coordinators and ensure timely, high-quality care management for members with complex, chronic needs enrolled in our Special Needs Plan (SNP).
You'll play a key role in executing our CMS-compliant Model of Care - with a strong focus on performance, team development, and member experience.
Key Responsibilities
- Supervise, mentor, and support a team of Care Coordinators
- Ensure timely completion of Health Risk Assessments, Individualized Care Plans, and Interdisciplinary Care Team meetings
- Monitor workflows, assign caseloads, and manage priorities based on reporting
- Identify gaps and lead process improvements in coordination activities
- Prepare for and participate in internal/external audits (CMS, vendors)
- Collaborate with leadership to drive performance and compliance
- Promote engagement, accountability, and growth across the team
- Time card management and metric reviews
What You Bring
- 3+ years experience in care coordination or healthcare support
- 1+ year in a supervisory or team lead role (healthcare setting preferred)
- Strong knowledge of managed care, medical terminology, and CMS guidelines
- Ability to analyze data, manage multiple priorities, and drive team results
- High school diploma or GED required; additional healthcare education preferred
- Proficient in Microsoft Office
Why Join Alignment Health?
At Alignment, we're on a mission to improve healthcare for seniors and underserved communities. You'll be part of a compassionate, high-performing team making a real difference - with opportunities to grow, work remotely, and lead change in the way care is delivered.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.
If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact careers@ahcusa.com .
Pay Range: $58,531.00 - $87,797.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email careers@ahcusa.com .
