Restoration 1 of East Baton Rouge
Construction Project Manager (Project Management)
Restoration 1 offers 24/7 emergency services for water, fire, mold, and reconstruction in the greater Baton Rouge area. Restoration 1 has established its reputation over the last five years by providing exceptional customer service, professionalism, and quality work.
As part of our team, you'll have the chance to make a meaningful impact and be rewarded for your dedication. This is more than just a jobit's an opportunity to be part of something bigger and play a significant role in helping others navigate the aftermath of damage to their property.
Position Summary / Purpose
The purpose of this position is to manage and oversee all aspects of the Estimating, Sales and
Production of construction, rebuild, and/or repair jobs for Restoration 1. Also, creating high levels of
customer satisfaction by exceeding their expectations and fulfilling the companys contractual
obligations through the timely and profitable delivery of our services.
Primary Duties and Responsibilities
? Exceed division targets for quality ratings and customer satisfaction.
? Responsible for scoping, creating and managing production schedules, selling to the
customer, budgeting, and producing profitably.
? Writing and approving job estimates.
? Creating change orders.
? Locating and utilizing subcontractors review subcontractor work, quality levels, pricing, and
inspect worksite periodically to ensure it meets company standards.
? Delegate duties to personnel, review personnel performance and hold staff accountable to
company standards.
? Achieve profitability goals for the company through job costs measurements, budget amounts
and cash flow through timely collections of dollars.
? Provide timely and accurate reports and updates to the Operations Manager, including budget
information and any changes to expenditures and Weekly Production Recap reports.
? Obtain written contracts and payment terms for projects.
? Maintain efficient and accurate flow of production paperwork from the job site to
administration.
? Maintain market leadership through continuous implementation of state-of-the-art technology
as it pertains to the delivery of our services.
? Maintain effective communication with customers and all involved parties including third-
party owners, building engineers, property managers, tenants, etc.
? Perform property inspections and complete reports.
? Review, create and update policies and operating procedures with input from managers as
needed. Keep the company in compliance with any updates in laws, rules, and regulations.
? Create policies and procedures that develop better efficiencies in the company.
? Complete employee evaluations and development plans for career success in the company.
Additional Duties and Responsibilities
? Maintain project files.
? Attend and assist in conducting company meetings.
Decision Rights and Authority
? Management of the budget for projects.
? Supervision of superintendents, coordinators, leads, and technicians.
Working Relationships and Scope
? Works with Superintendents and Coordinators to review and oversee job estimates.
? Works with Operations Manager to obtain subcontractor agreements.
? Coordinates with Marketing for follow-up and job evaluation with customers.
? Coordinates with customer and administration function for timely collection of project payment.
Performance Competencies
? Oral Communication
The individual speaks clearly and persuasively in positive or negative situations. Effective in
one-on-one and small group situations. Adaptable and able to think on his / her feet. Able to
effectively communicate with customers in understandable terms.
? Written Communication
Writes clear, precise, well-organized estimates, proposals, and emails. The individual edits
work for spelling, uses appropriate vocabulary, and has impeccable grammar. Is able to read
and interpret written information.
? Team Building
Achieves cohesion and effective team spirit with peers, subordinates, and subcontractors.
Sustains a climate characterized by open, honest relationships where differences are
constructively resolved rather than ignored, suppressed, or denied. Shares credit for
accomplishments.
? Planning and Organizing
Has the ability to see the overall job from start to finish. Knowing the steps to be taken,
resources and time required, can effectively create a timeline for the job. Coordinates plans
with other managers.
? Integrity
Ironclad Does not cut corners. Puts company interests above self. Earns trust of co-workers.
Is intellectually honest, does not play games.
? Excellence
Sets high, stretch standards of performance. Demonstrates low tolerance for mediocrity. Sets
clear, fair, and aggressive goals for self and others, encouraging individual initiative.
? Customer Focus
Combines empathy for customers situation with time and budget constraints to effectively
manage and exceed customers expectations.
? Technology
Regularly uses standard word processing and spreadsheet software tools to enhance
efficiency and accuracy of work performed. Effectively uses communication devices and
technology to collect, review, and forward field activity reporting.
Qualifications-Knowledge, Skills, and Abilities
? Education and Experience
High school diploma (or GED) plus three (3) to five (5) years of experience managing
construction or restoration projects and supervising crews. Associate (2 year) degree
or bachelors (4 year) degree in business or construction management preferred.
Advanced knowledge of building construction, remodeling, or restoration. Understands
the relationship between direct labor and profitability.
? Financial Reports and Budgeting
Understanding of financial reports: Profit & Loss, Balance Sheet, Cash Flow, and
budgeting. Ability to review completed job costing, assess performance, and identify
areas for improvement.
? Technical Skills
Proficient technical skills, experience, and certification in the areas of service the
company provides.
? Mathematical Skills
Adequate math skills. Able to quickly and effectively translate remaining work into
manpower planning, project completion times, and review and assess labor time
reporting. Effectively project job costs based on work remaining.
? Negotiation Skills
Wins by creating advocates, not enemies, when negotiating.
? Computer Skills
Demonstrates intermediate to advanced proficiency in the use of computers and
computer software. Experience with Xactimate, Docusketch, Xcelerate, Microsoft
Project software is a plus.
? Listening Skills
Effective in receiving feedback and input from customers and employees, probing for
additional information or unspoken issues, and providing timely response.
? Certificates, Licenses, and Registrations
Valid State drivers license with acceptable driving record
Physical Demands
The physical demands described below are representative of those that must be met to
successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to
finger, handle or feel, reach with hands and arms, and talk or hear. The employee is
frequently required to stand and walk. The employee must regularly lift and / or move up to
10 pounds and occasionally lift and / or move up to 25 pounds.
Working Conditions
? The work of this position is predominantly carried out in a shop or job site environment.
Daily exposure to the shop where vehicles and equipment are housed and maintained
is expected. Employee will encounter facilities where standing water and sewage are
present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold
or other organic growth exists.
? Noise level in the work environment is moderate to high.