Developer Evangelist (Finance)

Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care -a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  

• Diverse and inclusive culture
  

• Competitive Compensation & Bonuses
  

• Comprehensive Insurance Plans
  

• Mental and Physical Health Support
  

• Work-from-home flexibility
  

• Fitness Center Reimbursements
  

• Streaming Good time off for volunteering
  

• Wellness workshops
  

• Buddy Program for new HealthStreamers
  

• Collaborative work environment
  

• Career growth opportunities
  

• Continuous learning opportunities
  

• Inspiring workspaces to collaborate and connect with other HealthStreamers
  

• Free employee parking at our Resource Centers in Nashvilleand San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Developer Evangelist is responsible for promoting the use of HealthStream's suite of APIs, engaging with customer's business unit and IT development resources to identify integration opportunities that improve workflows and efficiency. The Developer Evangelist combines a deep technical understanding of HealthStream's API capabilities with excellent communication skills to drive customer API adoption and promote the use of HealthStream's APIs across the broader developer community. This role works closely with customer success and account management teams to engage customers and develop deep customer knowledge and relationships that allow them to promote customer specific solutions that leverage HealthStream integrations.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Partners with Customer Success to develop an understanding of customer's workflows and the customer systems that support them.
  

• Through a solid working knowledge of how customers utilize HealthStream's SaaS application suite, identifies UI based administrative tasks that can be automated through API integrations.
  

• Organizes and participates in developer community activities that promote understanding of HealthStream's API integration capabilities
  

• Generates awareness of HealthStream's platform technology amongst the broader developer community, partnering with third party developers who will build extended functionality on the platform.
  

• Performs an active role in recruiting and engaging technology partners who can build on the HealthStream platform to create new products and services to benefit mutual customers.
  

• Develops a deep understanding of HealthStream's API specifications and capabilities and applies that knowledge to real-world customer use cases.
  

• Drive awareness of HealthStream's API capabilities through development and delivery of compelling presentations, sample workflows, and developer community engagement.
  

• Develops and presents proposed customer specific integration workflows using visual tools such as PowerPoint and Miro.
  

• Collaborates with customer's IT resources to define API workflows that improve efficiency and reduce manual effort.
  

• Creates Postman collections that can be shared with customers to solve for common API workflows.
  

• Collaborates with Product Marketing by leveraging technical expertise to co-develop thought leadership articles, sales collateral, and customer enablement materials that translate complex API capabilities into clear business-relevant value propositions aligned with market trends and customer point points.
  

• Brings voice of the customer feedback to product leadership to assist in prioritizing future enhancements to HealthStream APIs.
  

• Collaborate with an organization-wide and cross-functional team of employees who work within a matrix environment for assigned products
  

Qualifications

Requirements

• Bachelor's degree in computer science, Engineering, or a related technical field (or equivalent experience)
  

• 3+ years of experience in software development, technical consulting, or developer relations
  

• Strong understanding of RESTful APIs and experience building or integrating with APIs in real-world applications
  

• Experience partnering with Customer Success, Sales Engineering, or Implementation teams to drive product adoption
  

• Strong understanding of RESTful APIs and experience building or integrating with APIs in real-world applications
  

• Has experience participating in and leading developer communities, e.g. Discord, Slack, GitHub, StackOverflow, StackExchange, Reddit, etc.
  

• Experience working with tools like Postman and Swagger
  

Qualifications

• Excellent written, verbal, and presentation skills
  

• Successfully uses technical applications for business purposes (Salesforce, Microsoft)
  

• Strong public speaking, presentation, or workshop delivery skills - able to represent the company at webinars, customer events, or industry forums
  

• Proven ability to identify and advocate for automation or integration opportunities within business workflows
  

• Plans and executes own activities with generally-defined goals and minimal supervision
  

• Exceptional communication and interpersonal skills; comfortable building relationships with technical stakeholders, including IT leaders
  

• Ability to translate technical concepts into business value for non-technical audiences
  

• Ability to create technical documentation, tutorials, and sample code to support external developers
  

• Passion for continuous learning and a customer-first mindset
  

• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
  

• Adaptability - Being flexible and continuing to function effectively during times of change
  

• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
  

• Establishing high level of trust and credibility internally, with business partners, and with customers
  

• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
  

• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  

• Paid Time Off
  

• Parental Leave
  

• 401k and Roth
  

• Flexible Spending Account
  

• Health Savings Account
  

• Life Insurance
  

• Short- and Long-Term Disability
  

• Medical Bridge Insurance
  

• Critical Illness Insurance
  

• Accident Insurance
  

• Identity Protection
  

• Legal Protection
  

• Pet Insurance
  

• Employee Assistance Program
  

• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare